FAQs

What's the deal with WeChat Pay and Alipay?
How do you get paid from Chinese customers if your business is outside of China?  This video covers all the different ways to get paid by Chinese customers...
Fri, 13 Nov, 2020 at 4:19 PM
How to set a Thank You / Payment Confirmation page
To set a "Thank you page" you need to follow these steps: 1. Log in to the WordPress Dashboard and click on China Payments on the left sidebar. ...
Thu, 8 Oct, 2020 at 9:17 AM
How long are the WeChat QR codes valid?
WeChat Pay QR code generated is valid for up to 6 hours or until 23:45 China Standard Time (GMT+8) due to Chinese government restrictions around the settlem...
Thu, 8 Oct, 2020 at 9:18 AM
Why is the payment form displaying a currency other than CNY/RMB?
The currency displayed on the payment form for WeChat and Alipay payments must match the default currency of your Stripe account. For example, if your Strip...
Thu, 8 Oct, 2020 at 9:40 AM
How do I upgrade the plugin?
To upgrade the Chinese Payments version you need to do the following steps: 1. Go to your WordPress Dashboard. 2. Go to the "Plugins" options in...
Thu, 8 Oct, 2020 at 9:51 AM
Sync my license
1. Go to your WordPress Dashboard. 2. Go to "China Payments  Plugin-> Account". 3. Click on "Sync License". 4. A button will app...
Thu, 8 Oct, 2020 at 10:04 AM
Connect with manual keys (public and secret)
To connect with manual keys, you need to do the following steps: 1. Go to your WordPress Dashboard. 2. Go to "China Payments Plugin". 3. Click ...
Thu, 8 Oct, 2020 at 10:47 AM
What version of PHP do you need?
You can use 7.0 or 7.1
Tue, 15 Sep, 2020 at 10:49 AM