Common Issues

Defining the Stripe Account Currency
Your Stripe account automatically converts all payments you receive to your Stripe account currency based on the country where your Stripe account is regist...
Fri, 9 Oct, 2020 at 5:16 AM
Customers Need Verified WeChat Accounts
The Stripe integration used by our plugin only supports payments from verified WeChat Pay accounts. Generally, these are accounts owned by Chinese citizens ...
Wed, 7 Oct, 2020 at 2:22 PM
Why are payments for WeChat and Alipay getting refunded?
This can be a problem in 2 known circumstances: If your customers aren't following the right WeChat Pay checkout flow. Endpoint URL config...
Fri, 13 Nov, 2020 at 1:33 PM
Error Message - Alipay has not been activated
Receiving this error message means that Alipay has not been activated. In order to enable Alipay payments, you must contact Stripe support found on...
Fri, 8 Jan, 2021 at 2:26 PM