We have discovered an issue that is known by Stripe and being worked on by their team in collaboration with Alipay. 

When customers attempt to scan the QR code generated on a desktop device, they may receive the following error:


"The order information cannot be read, it is recommended to contact the seller."

Suggested workaround:

While Stripe/Alipay resolve this issue, please request your customers to fully complete the checkout process on your website via their mobile device (leave the desktop out of the checkout flow). 

As soon as Stripe/Alipay fix this issue, it will work automatically and no update will be needed to the plugin or your site.